A couple of words about me...

Dot Hamilton, Property Management Director and recently new Business Development Manager, is also a Justice of the Peace, a member of the REIQ and a nationally recognised trainer. She speaks at Industry Conferences in Australia and New Zealand by invitation and mentors several offices around the country in developing procedures and managing change within the office.

Dot has been a Property Manager in the Palm Beach area since 1989. From 1999 when she was the second REIQ Property Manager of the Year Palm Beach First National has subsequently won several First National Gold Coast and State and National Team Awards.

Dot's property management team offers their owners an exceptional depth of knowledge and experience in their local rental market and a serious commitment to protecting your property and maximizing your return.

Dot was a foundation member of First National’s National Property Management Committee and is a member of and occasional speaker at the National Association of Residential Property Managers USA.

Last but far from least, she is the mother of 2 adult children and wife to David Hamilton.

RENTAL SUCCESS:

Property management is much more than just collecting rent. While our Agency is competitive, we absolutely do not compromise on our training, systems, equipment, technology and standards that enable us to ensure that our landlords are getting quality tenants, timely rental payments and minimal vacancies.

We consistently achieve better results than the Gold Coast industry numbers for vacancy rates, lost rent days and arrears.

Our KPIs, which we proudly publish monthly, speak for themselves. March 2018 KPIs is typical; 1007 Enquiries, 116 Open Homes, 413 Potential Tenants Inspected, 92 Applications processed, 12 Homes let.

Furthermore, we adhere to First National’s ISO level quality assurance processes, designed to guarantee the delivery of our promise - We Put You First.

KEY RENTAL FUNDAMENTALS WE LIVE BY:

• There are 52 weeks in a year. When it comes to finding you a good tenant every week is vital. Each week unnecessarily lost is 2% of your return.

• When we begin marketing your property, we make sure you are updated each step of the way. All of our landlords with vacancies coming up receive a weekly email activity report as well as phone calls and text messages to keep you in the loop.

• You will be made aware the moment a tenant has registered for an inspection, get feedback after the inspection has been carried out, be alerted once a tenancy application has been received, and be updated on the progress of applications as they are processed.

Fast Facts About Me

  • 2018 #5 Property Management Department of the year - QLD First National
  • 2018 Highest Gain of Properties under Property Management (Large Office)
  • 2017 First National Residential Property Manager of the Year
  • 2017 First National Gold Award
  • 2017 First National Queensland Property Manager of the Year
  • 2017 First National Diamond Award for Residential Revenue
  • 2016 First National Silver Award
  • 2016 First National Diamond Award for Residential Revenue
  • 2015 First National Gold Award for Residential Revenue
  • 1999 REIQ Property Manager of the Year

My Local Expertise

#1 Property Management on the Gold Coast

First National property managers are the #1 choice of landlords on the Gold Coast.

Managing over $2.5 Billion in Property, our experience team will take care of your investments like they're our own.

And when you rent with First National Palm Beach, you can make sure you are getting the best marketing technology can provide. We have developed and nurtured a tenant database that holds more than 11,000 southern Gold Coast renters all of whom receive our weekly vacancy list list. We are also able to target particular groups of subscribers for matching properties as they become vacant.

As a result, our vacancy rate consistently outperforms industry standards.

Contact us today at leasing@palmbeachfn.com.au to book an obligation free rental appraisal.

30 Common mistakes made by D.I.Y. landlords

  1. Not pricing the property correctly to suit the market
  2. The property is not made ready for leasing by the due date
  3. Bad marketing, poor quality photos and write up of property features
  4. No access to Tenant databases for default tenants
  5. Not screening pets correctly, no pet application
  6. Not knowing the 16 legislations that govern our tenancy industry.
  7. Using uninsured tradesmen to carry out repairs and maintenance
  8. Paying tradesmen prior to job being completed
  9. Not booking the tradesmen in a timely fashion
  10. Not having the work required in writing
  11. No written quotes received
  12. Not getting a completed application
  13. Not getting a privacy statement signed
  14. Not completing credit checks
  15. Not completing previous housing checks
  16. No condition report completed
  17. No Lease agreement exchanged
  18. No bond form signed or lodged with RTA
  19. Becoming friends with the tenants
  20. Discrimination against children, single mothers, race, creed, any discrimination
  21. Not following the act – Lease agreement and RTA act
  22. Not keeping correct records – rent bond maintenance
  23. Not following up on arrears – issuing notices when due
  24. Harassing the tenant – peaceful quite enjoyment
  25. Not addressing maintenance in a timely fashion
  26. Not addressing emergency repairs
  27. Not having the correct insurance, home, contents, landlord and public liability
  28. Not doing regular inspections every 14 to 16 weeks
  29. Not having a maintenance plan for the investment
  30. Not having procedures that you follow for any eventuality
  31.  

Please call me on 0412 809 220 if you need any advice on navigating the minefield of property management.

My Listings

1/1A Nineteenth Avenue, Palm Beach QLD

WATCH THE WHALES BREACHING AND ENJOY ABSOLUTE BEACHF...

Sitting on the ground floor in a small block of only 6, is this tastefully renovated two bedroom unit overlooking the ocean. This property features- - New Polished concrete floors through out - Brand new kitchen/stone benches/Bosch App/Gas cooking - Stunning new bathroom with copper taps & concrete basin /barn doors through out - Two bedrooms with brand new built in robes - Remote single lock up garage with storage - Ground floor unit on the Northern side - Potter around in your vege...

Price: $650 per week

  • 2 Bed
  • 1 Bath
  • 1 Car
View »

10/1086 Gold Coast Highway, Palm Beach QLD

TOWNHOUSE, WALK TO BEACH AND CURRUMBIN ESTUARY!

townhouse in quiet block directly across the road from the beach, bedrooms & bathroom are upstairs and the open plan lounge/dining, kitchen, laundry are downstairs, single security parking underneath and car park for another car outside, private courtyard area, short stroll to estuary, shops, pubs, restaurants and transport. This property will not last long! Sorry no pets. **BOOKING INSPECTIONS*** If you are on our website at www.palmbeachfn.com.au or realestate.com.au press the "BOOK...

Price: $475 per week

  • 3 Bed
  • 1 Bath
  • 1 Car
View »

78/54 Gemvale Road, Reedy Creek QLD

PET FRIENDLY TOWNHOUSE ACROSS FROM VARSITY STATION

Now is your opportunity to grab yourself a fantastic well-presented townhouse, downstairs features a large combined living dining and kitchen area with timber look flooring throughout, laundry, powder room, single car garage and small private courtyard. Upstairs features three large bedrooms, two with built in wardrobes. The Master bedroom had a walk through robe that leads into a good sized ensuite. Also upstairs is the main bathroom and plenty of storage with plush carpet throughout. The t...

Price: $480 per week

  • 3 Bed
  • 2 Bath
  • 1 Car
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83/300 Cottesloe Drive, Mermaid Waters QLD

THREE BEDROOM TOWNHOUSE IN GREAT LOCATION - PET FRIE...

Located in the Sailfish Point complex in Central Mermaid Waters. This modern townhouse has all the amenities you could need for a comfortable life. This three bedroom townhouse is situated on the end of a row so features a large grassed courtyard. This well presented two-story townhouse includes the following: - Three bedrooms with ceiling fans and built-in wardrobes - One bathroom upstairs with a combined bath/shower - New modern kitchen - Separate laundry off kitchen - Open plan livin...

Price: $470 per week

  • 3 Bed
  • 1 Bath
  • 2 Car
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13/1086 Gold Coast Highway, Palm Beach QLD

WALK TO THE BEACH

Neat and tidy two bedroom triplex in the heart of Palm Beach, Very functional kitchen with eat at bench, Lounge is carpeted as are the two bedrooms, both with built in robes, air conditioning and fans. Walk to everything Palm Beach has to offer, the triplex has a car space on site. Sorry no pets **BOOKING INSPECTIONS*** If you are on our website at www.palmbeachfn.com.au or realestate.com.au press the "BOOK INSPECTION" button. If you are on any other property site you can start the...

Price: $350 per week

  • 2 Bed
  • 1 Bath
  • 1 Car
View »

4/2 Twenty Eighth Avenue, Palm Beach QLD

TWO BED UNIT A STONES THROW FROM THE BEACH!!

Do you love the outdoors? Or a little paddle boarding, swimming at the beach or eating out, then this first floor unit sitting in a small block of 15 units facing north east is for you! Here you will be close to public transport and you will be located across the road from Tallebudgera Surf Club and the beach. This property features include: • Two good sized bedrooms with built in wardrobes • Open plan kitchen, lounge and dining room • North East facing balcony off the main living area ...

Price: $410 per week

  • 2 Bed
  • 1 Bath
  • 1 Car
View »
  • 1/1A Nineteenth Avenue, Palm Beach QLD
  • 10/1086 Gold Coast Highway, Palm Beach QLD
  • 78/54 Gemvale Road, Reedy Creek QLD
  • 83/300 Cottesloe Drive, Mermaid Waters QLD
  • 13/1086 Gold Coast Highway, Palm Beach QLD
  • 4/2 Twenty Eighth Avenue, Palm Beach QLD

View All Listings

What's Your Rental Return Worth Today? BOOK A RENTAL APPRAISAL

My Testimonials

Real Satisfied

Jean Shearer Palm Beach

Usual excellent service Can't fault her service

Real Satisfied

Yvonne, Sydney

Dorothy Hamilton has been a massive help to us as living in Sydney and owning property in Queensland can be a nightmare and for that reason, at times we thought about selling. Then Dorothy took over managing our property and the difference in her attitude, expertise, and attitude became a positive experience again. When we call our send an email she will answer our queries within a good period of time. At times that can be later than you expect her to be working. As we ask questions and seek advice I know that she would have our file with her as she can answer our issues immediately. I would certainly recommend to any person seeking a property manager to contact Dorothy Hamilton.

Real Satisfied

yvonne. sydney

Dorothy is easy to work with and nothing seems to be a problem to her. We have 2 units and she is up to date with both units and can easily speak about both in the same phone call which to me shows she is paying attention to the conversation and is orgainised. She has solved issues without making the process in to a massive drama. We purchased the units when they were first built and the present tenants can be a bit of a problem but she copes well.

Real Satisfied

Michael Varley PALM Beach

Dot runs a great agency is always prompt to answer any questions , great customer service . Dot and her team have managed my property fantastically .

Real Satisfied

Andrew Morley CURRUMBIN waters

Very good to deal with

Real Satisfied

Lesley, Geelong

Being an interstate property owner I have always appreciated and relied on Dorothy Hamilton and her team for keeping me up-to-date with anything relevant with my property being it maintenance, inspections, lease etc. Dorothy has always been very approachable and honest in my dealings with her and that is why I have stayed with First National Palm Beach for so long.

Real Satisfied

Nicquel and Sam Carmichael - Palm Beach

Dot has always gone above and beyond her duties as our property manager. We trust her opinion entirely as she is so skilled at what she does and always gets the best tenants at the highest rental price. We would strongly recommend Dot to take care of your investment properties - she treats them as her own.

Real Satisfied

Jean Shearer Palm Beach.

Dorothy strives for perfection at all times. She is very patient with me as I am almost 97 years old and find the modern ways hard to comprehend at times.She has been my agent for over20 years and I couldn't imagine life without her.

Real Satisfied

alice ferguson

Dorothy is definitely the best property manager

Real Satisfied

Brian and Kathy Oemcke

My wife and I have found Dorothy Hamilton to be an invaluable aid in getting tenants for our home. Her expertise and knowledge of local conditions and services available has been very beneficial.

Real Satisfied

Darren Blanche

If you need to get things sorted , talk to Dot! Absolutely the only way to market your rental. Love ya Dot! Cheers Darren & Sarah

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