A couple of words about me...

Dot Hamilton, Property Management Director and recently new Business Development Manager, is also a Justice of the Peace, a member of the REIQ and a nationally recognised trainer. She speaks at Industry Conferences in Australia and New Zealand by invitation and mentors several offices around the country in developing procedures and managing change within the office.

Dot has been a Property Manager in the Palm Beach area since 1989. From 1999 when she was the second REIQ Property Manager of the Year Palm Beach First National has subsequently won several First National Gold Coast and State and National Team Awards.

Dot's property management team offers their owners an exceptional depth of knowledge and experience in their local rental market and a serious commitment to protecting your property and maximizing your return.

Dot was a foundation member of First National’s National Property Management Committee and is a member of and occasional speaker at the National Association of Residential Property Managers USA.

Last but far from least, she is the mother of 2 adult children and wife to Principal David Hamilton. Dot loves a good adventure. She's been to the most remote music festival in the world, which held a record in the Guinness World Records book. She can drive a bus and has climbed 2 of the 3 bridges you can climb in the world!

RENTAL SUCCESS:

Property management is much more than just collecting rent. While our Agency is competitive, we absolutely do not compromise on our training, systems, equipment, technology and standards that enable us to ensure that our landlords are getting quality tenants, timely rental payments and minimal vacancies.

We consistently achieve better results than the Gold Coast industry numbers for vacancy rates, lost rent days and arrears.

Our KPIs, which we proudly publish monthly, speak for themselves!

April 2020 KPIs: 780 Enquiries, 117 Private Viewings (due to COVID-19), 221 Potential Tenants Inspected, 107 Applications Processed, 18 Homes Let, 1.1% Vacancy Rate, 2.01% Arrears Over 7 Days.

Furthermore, we adhere to First National’s ISO level quality assurance processes, designed to guarantee the delivery of our promise - We Put You First.

KEY RENTAL FUNDAMENTALS WE LIVE BY:

• There are 52 weeks in a year. When it comes to finding you a good tenant every week is vital. Each week unnecessarily lost is 2% of your return.

• When we begin marketing your property, we make sure you are updated each step of the way. All of our landlords with vacancies coming up receive a weekly email activity report as well as phone calls and text messages to keep you in the loop.

• You will be made aware the moment a tenant has registered for an inspection, get feedback after the inspection has been carried out, be alerted once a tenancy application has been received, and be updated on the progress of applications as they are processed.

Fast Facts About Me

  • 2019 #5 Property Management Department of the year - QLD First National
  • 2018 #5 Property Management Department of the year - QLD First National
  • 2018 Highest Gain of Properties under Property Management (Large Office)
  • 2017 First National Residential Property Manager of the Year
  • 2017 First National Gold Award
  • 2017 First National Queensland Property Manager of the Year
  • 2017 First National Diamond Award for Residential Revenue
  • 2016 First National Silver Award
  • 2016 First National Diamond Award for Residential Revenue
  • 2015 First National Gold Award for Residential Revenue
  • 1999 REIQ Property Manager of the Year

My Local Expertise

#1 Property Management on the Gold Coast

First National property managers are the #1 choice of landlords on the Gold Coast.

Managing over $2.5 Billion in Property, our experience team will take care of your investments like they're our own.

And when you rent with First National Palm Beach, you can make sure you are getting the best marketing technology can provide. We have developed and nurtured a tenant database that holds more than 22,200 southern Gold Coast renters all of whom receive our weekly vacancy list list. We are also able to target particular groups of subscribers for matching properties as they become vacant.

As a result, our vacancy rate consistently outperforms industry standards.

Contact us today at leasing@palmbeachfn.com.au to book an obligation free rental appraisal.

30 Common mistakes made by D.I.Y. landlords

  1. Not pricing the property correctly to suit the market
  2. The property is not made ready for leasing by the due date
  3. Bad marketing, poor quality photos and write up of property features
  4. No access to Tenant databases for default tenants
  5. Not screening pets correctly, no pet application
  6. Not knowing the 16 legislations that govern our tenancy industry.
  7. Using uninsured tradesmen to carry out repairs and maintenance
  8. Paying tradesmen prior to job being completed
  9. Not booking the tradesmen in a timely fashion
  10. Not having the work required in writing
  11. No written quotes received
  12. Not getting a completed application
  13. Not getting a privacy statement signed
  14. Not completing credit checks
  15. Not completing previous housing checks
  16. No condition report completed
  17. No Lease agreement exchanged
  18. No bond form signed or lodged with RTA
  19. Becoming friends with the tenants
  20. Discrimination against children, single mothers, race, creed, any discrimination
  21. Not following the act – Lease agreement and RTA act
  22. Not keeping correct records – rent bond maintenance
  23. Not following up on arrears – issuing notices when due
  24. Harassing the tenant – peaceful quite enjoyment
  25. Not addressing maintenance in a timely fashion
  26. Not addressing emergency repairs
  27. Not having the correct insurance, home, contents, landlord and public liability
  28. Not doing regular inspections every 14 to 16 weeks
  29. Not having a maintenance plan for the investment
  30. Not having procedures that you follow for any eventuality
  31.  

Please call me on 0412 809 220 if you need any advice on navigating the minefield of property management.

My Listings

1/25 Barbet Street, Burleigh Waters QLD

WATERFRONT TOWNHOUSE, GO FISHING FROM YOUR BACKYARD

Located on Miami Lake, this three bedroom, two bathroom townhouse offers a peaceful lifestyle. Consisting of a large open kitchen with loads of bench and cupboard space, a good sized lounge/dining area, small laundry, gorgeous water views. The upper level has master bedroom with built in robes, second bedroom with built in robe, third bedroom with built in robe and the bathroom with shower and bath. Tenant is responsible for maintaining the lawns and gardens along the boundary of the lot. F...

Price: $455 per week

  • 3 Bed
  • 2 Bath
  • 1 Car
View »

8 Carilla Place, Elanora QLD

PET FRIENDLY THREE BEDROOM HOME

This immaculately presented, single level home is ready. Slightly elevated position in a quiet cul de sac in Elanora. This property features- - Modern kitchen with quality appliances, stone bench tops and integrated dishwasher - Separate living and dining areas - Indoor outdoor living - Large master bedroom with large en-suite, access to outdoor deck - All bedrooms feature fans and built in robes - New carpet in bedrooms and luxury vinyl timber planks throughout - Air-conditioned ...

Price: $645 per week

  • 3 Bed
  • 2 Bath
  • 2 Car
View »

4 Chippendale Crescent, Currumbin Waters QLD

FOUR BEDROOM FAMILY HOME

This lovely four bedroom home is a must to inspect! With ensuite and air-conditioner to main bedroom, ceiling fans in other bedrooms, two large living areas one with air-conditioner that open onto a large backyard, an automatic double lockup garage and fully fenced front and rear yards, perfect for children to play in. This property also has the benefit of being in the Palm Beach Currumbin High School catchment area. The tenant is responsible for all water charges over 35KL per 3 months; this...

Price: $610 per week

  • 4 Bed
  • 2 Bath
  • 2 Car
View »

405/51 Peerless Avenue, Mermaid Beach QLD

ONE BEDROOM UNIT IN GREAT CONDITION

Take advantage of the most recent development Mermaid Beach has seen in a fantastic location that is close to everything. Neo apartments have been thoughtfully considered to enhance a sophisticated yet simplistic way of life. Private balcony flow to open plan kitchen, dining and lounge rooms capturing the allure of smart coastal living. 1 bedroom 1 Bathroom 1 Car space secure 1 storage locker This beautiful apartment include: - Stone kitchen benches with designer splash backs and flo...

Price: $490 per week

  • 1 Bed
  • 1 Bath
  • 1 Car
View »

1 Goldvilla Drive AKA 91 Saffron Street, Elanora QLD

NOW YOU SEE IT...... FRESHLY PAINTED & NEW CARPET TH...

Perched on a low maintenance corner block, this Family home has loads to offer. Open Plan Lounge, Kitchen, and Dining filled with natural light and air conditioning, leading into the huge Rumpus with built in cabinets. Three generous sized Bedrooms with Walk in Robe and Ensuite from the master. Make no mistakes, family homes in this price bracket wont take long to rent! This property features: - Freshly painted & new carpet throughout - Pebblecrete driveway and shade sails - Security Sc...

Price: $570 per week

  • 3 Bed
  • 2 Bath
  • 2 Car
View »

100 Palm Beach Avenue, Palm Beach QLD

BEACH SHACK! LOCATION! LOCATION! LOCATION!

This freshly painted & new carpet in all three bedrooms house is priced to move new tenants in the door. Located in a prime location on Palm Beach Ave and is within a short stroll to the beach and public transport and all of Palm Beach's cafes and restaurants; this house is a must to inspect today. This property features - - Three bedrooms, master bedroom with built in robe and shelving - Open plan living area with air-conditioner - Functional kitchen with dishwasher - Air conditionin...

Price: $530 per week

  • 3 Bed
  • 1 Bath
  • 1 Car
View »
  • 1/25 Barbet Street, Burleigh Waters QLD
  • 8 Carilla Place, Elanora QLD
  • 4 Chippendale Crescent, Currumbin Waters QLD
  • 405/51 Peerless Avenue, Mermaid Beach QLD
  • 1 Goldvilla Drive AKA 91 Saffron Street, Elanora QLD
  • 100 Palm Beach Avenue, Palm Beach QLD

View All Listings

What's Your Rental Return Worth Today? BOOK A RENTAL APPRAISAL

My Testimonials

Real Satisfied

Jean Shearer

Dot is always available ,every hour of every day. She is so easy to communicate with and always grasps the situation without lengthy explanations.

Real Satisfied

Jean Shearer Palm Beach

Usual excellent service Can't fault her service

Real Satisfied

Yvonne, Sydney

Dorothy Hamilton has been a massive help to us as living in Sydney and owning property in Queensland can be a nightmare and for that reason, at times we thought about selling. Then Dorothy took over managing our property and the difference in her attitude, expertise, and attitude became a positive experience again. When we call our send an email she will answer our queries within a good period of time. At times that can be later than you expect her to be working. As we ask questions and seek advice I know that she would have our file with her as she can answer our issues immediately. I would certainly recommend to any person seeking a property manager to contact Dorothy Hamilton.

Real Satisfied

yvonne. sydney

Dorothy is easy to work with and nothing seems to be a problem to her. We have 2 units and she is up to date with both units and can easily speak about both in the same phone call which to me shows she is paying attention to the conversation and is orgainised. She has solved issues without making the process in to a massive drama. We purchased the units when they were first built and the present tenants can be a bit of a problem but she copes well.

Real Satisfied

Michael Varley PALM Beach

Dot runs a great agency is always prompt to answer any questions , great customer service . Dot and her team have managed my property fantastically .

Real Satisfied

Andrew Morley CURRUMBIN waters

Very good to deal with

Real Satisfied

Lesley, Geelong

Being an interstate property owner I have always appreciated and relied on Dorothy Hamilton and her team for keeping me up-to-date with anything relevant with my property being it maintenance, inspections, lease etc. Dorothy has always been very approachable and honest in my dealings with her and that is why I have stayed with First National Palm Beach for so long.

Real Satisfied

Nicquel and Sam Carmichael - Palm Beach

Dot has always gone above and beyond her duties as our property manager. We trust her opinion entirely as she is so skilled at what she does and always gets the best tenants at the highest rental price. We would strongly recommend Dot to take care of your investment properties - she treats them as her own.

Real Satisfied

Jean Shearer Palm Beach.

Dorothy strives for perfection at all times. She is very patient with me as I am almost 97 years old and find the modern ways hard to comprehend at times.She has been my agent for over20 years and I couldn't imagine life without her.

Real Satisfied

alice ferguson

Dorothy is definitely the best property manager

Real Satisfied

Brian and Kathy Oemcke

My wife and I have found Dorothy Hamilton to be an invaluable aid in getting tenants for our home. Her expertise and knowledge of local conditions and services available has been very beneficial.

Real Satisfied

Darren Blanche

If you need to get things sorted , talk to Dot! Absolutely the only way to market your rental. Love ya Dot! Cheers Darren & Sarah

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