Property Management Team

Jim McCormick

Good communication. Prompt return of calls & enquiries.

Nadine - Palm Beach

This is my first experience renting a property. Dorothy Hamilton and Mellissa Stanwell have been very understanding and instrumental in assisting with the process and my own personal situation and I thank them for making it less daunting.

Lilly Lee, Casuarina

Melissa Stanwell is highly professional and in the process of renting out our property, I believed that she had our best interests at heart in making recommendations that would help us rent out our property to the right tenants.

Barbara Johnson. Elanora

Melissa is very caring and thoughtful person and I TRUST her opinion on all aspects of finding a good tennant for my property. I certainly am grateful she is in charge of my account. Would recomend her to everybody who likes their property looked after properly.

Alex Ortiz-Caruana, Palm Beach, Gold Coast.

Melissa ticks all the boxes of a job well done. Thanks Melissa!

Debbie Lynch, Parkinson

Due to a tenant not paying rent Melissa explained step by step the process what needed to happen to re rent the unit. She has been honest with me and professional and I cannot recommend Palm Beach FIrst National highly enough.

Wes Tarbuck

Very good service, and agency.

Harry Hv, Elanora

I overrode Mel's lowball estimate of the market rent, but once we agreed on a realistic figure Mel has worked hard to achieve it.

John Gold Coast

Mel is very attentive, friendly and professional in her approach

Peter Roennfeldt, Melbourne

We have found Melissa to be an outstanding manager of our properties. Really appreciate all she does.

Kimberley, Brisbane Queensland

Whilst I do not have a lot of ongoing interactions with Melissa and other staff, I consider this is a reflection of how well my unit and the relationship with the tenants is being managed by Melissa and other staff. However, when I do have a need to interact with Melissa and other office staff, I am always impressed with their friendliness, professionalism. timeliness and the quality of the outcome. I appreciate that Melissa does her best to accommodate my specific request to always be advised of, and invited to all inspections of the property.

Dave & Natalie Hoffman, Table Top NSW

Brilliant!

Peter Roennfeldt, Melbourne

Melissa is friendly and professional. Always helpful.

Graham & Trudi Vellacott

We have found Melissa Stanwell prompt, efficient and courtesy in all areas of our property management and would recommend her to anyone looking for a rental property manager.

Julie Heylen Palm Beach

I appreciate that my property is being looked after by good tennants that have been recommended and chosen by Mel and myself. Communication has been excellent in informing me of any information regarding my property. Also any maintenance issues have been promptly fixed. I am so far very happy with the service Mel and First National have provided. Keep up the good work.

Barbara Johnson.

These ladies are wonderful . Very professional I dont believe you can improve on perfection which both Melissa and Tailia have. They were both very helpful in every way and were a credit to their employer who must be very proud of them as the face of the company. They do a brilliant job and I am very happy to know them. They're made my experience with renting my property very easy. I believe they are the best in the business. Three cheers for First National.

Jenny D - Currumbin Waters

This is the second property that we have with First National. From start to finish the communication was wonderful and we are extremely happy with the service. Thank you ladies.

Paula Wren Palm Beach

Both Sharen and Lily have been very helpful throughout our time with First National and they have always answered any questions we may have with simplicity and we are very happy with the way they have handled our property.

Dean Storey, Currumbin Waters

Melina and Ashley has given me exceptional service with my rental property. I value their opinion on prospective tenants and the rental property inspections have been very thorough and detailed. I would recommend them to any prospective landlord.

Helen Tudroszen, Palm Beach

These two girls are great

Melanie Johnson

The girls at First National, Palm Beach were fantastic and made everything easy for our first rental property.

Rob McNaughton

Thanks to Melinda and Ashley for top class service. Even helping out with trades contacts for our common property and also our holiday house.

Gail Jehan, Tugun

My experience dealing with both Melinda Edhouse & Ashley Collins has been a very professional one. Both girls have help with my queries, questions and requests in a very timely manner to my full satisfaction.

Jennifer; Gold Coast

Kerrie and Sharon are doing a great job in overseeing and managing our property. They are approachable and supportive, communication is great and timely. Their common sense and groundedness is very much appreciated.

Daniel Jaegers - Sydney

I've had many year's of property management experience with a variety of Real Estate Agents in Qld and NSW. The team at First National Palm Beach and in particular Sharen Patterson & Kerrie Ivak are up there with the best of them. If you're looking for first class service and peace of mind in having your rental property managed, look no further than Sharen & Kerrie.

Janet Garrett (owner of unit in Seashell Court)

Sharen and Kerrie have been great to deal with when finding suitable tenants for my unit. They are both knowledgeable, experienced and approachable.

Kerry Charleville

Great work . Thanks

R Hughes. Palm Beach

Melinda and Ashley at First National Palm Beach are totally professional while being easy to deal with. We always recieve timely and accurate information and they respond to our inquiries very quickly. Overall we are happy with the service they provide and will continue to use FN Palm Beach.

Nick Blyth. Hornsby NSW

As absentee landlords we rely heavily on the services offered by property managers. We have always found Melinda Edhouse & Ashley Collins From First National very easy to comunicate with, we feel confident that Melinda and Ashley are on top every situation, looking after our interests and those of our tennants. Although our contact has only been by phone and email, we have had third party recomendations about their qualities and professionalism. Testament to that is their rapid resolution of any tennantcy issues or building repair matters and the extremely detailed nature of their regular property condition reports. We look forward to making their aquaintance personally in the future and would recommend them most highly to any other property owner

Rod Seppelt, Hobart (soon to be Gold Coast)

I have always found Melinda Edhouse and Ashley Collins very easy to work with as my managing agents. Issues raised by tenants have been very promptly communicated to me, as landlord, and consequently have been able to be acted upon in a timely manner. Reminders about annual maintenance (e.g., pest sprays) have been promptly delivered and acted upon. I have found the inspection reports provided by Melinda and Ashley are particularly detailed and accompanied with an abundance of images so it is easy to comprehend the issues or what is required to remedy problems. I have no hesitation in recommending both Melinda Edhouse and Ashley Collins as managing agents for their promptness, courtesy and ease with which I, as landlord, have been able to relate to them.

Ken McHugh Fiji

We have felt very comfortable with Sharen and Kerrie looking after our property and would recommend them to anyone who might be looking for a professional Property Manager.

Beverly Hynda Sorrento

I would like to thank Sharen and Kerrie for their excellent service and all communications it is a pleasure having them look after my property.

Neal South

My dealing with the agency has only been for a short time but to date I have found every one to be very professional and a pleasure to deal with.

Ray, Currumbin Waters.

Two good ladies doing a marvellous job of managing both me and my property.

Kimberley

The only reason i engaged First National, was because of Sharen moving to this company. Sharen and Kerrie are excellent representatives of First National - and I trust they are recognised as such. Sharen and Kerrie are both extremely professional, knowledgable - and MOST importantly friendly and personable. Sharen and Kerrie have an excellent work ethic and attitude to the business and to people. I would be very unhappy if my property was moved to a team that did not include Sharen or Kerrie.For me - as long as one of these amazing ladies are involved in managing my property - then i am happy and have peace of mind.

Rob Spillane

Both do a great job given my experiences withp past agents

Nathalie, Palm Beach

As it's my first property and I'm either overseas or interstate she has made it very easy for me and has been very informative and help full she has gone above and beyond what I expected!

Lyn. Carrara.

Melinda and Ashley have always contacted me with any issue. The inspections of the property are always accompanied by photographic evidence. Reports are comprehensive and on time. I would highly recommend First Nation palm beach to any prospective person. Melinda and Ashley are both professional and experienced.

Paul Roberts, Palm Beach, QLD

Sharen Patterson & Kerrie Ivak are professional in their service and approach to Property Management. They appreciate the business aspect of property investment and proactively manage our property. We highly recommend their service to any investor looking to enhance the performance of their investment.

kerry simat .

Just like to say im quite happy with Ashley an Melinda as if anything goes wrong with my property they attended to the matters straight away an always polite. I also feel comfortable taking to them both. so I would recommend them to my friends if they need a realestate for rent of there property.

Kristen Anderson, Currumbin Waters

I would highly recommend the services of Melinda Edhouse & Ashley Collins. With my unique circumstances making it hard to get in contact with me I find both these ladies go out of their way to get information to me. Along with this being my first renal they both explain things clearly and provide great recommendations as how to handle certain aspects that come with renting a house out. All in all, I couldn't be happier with the services of both Melinda Edhouse & Ashley Collins.

Penelope, Tempe

Always very professional, and quick to respond to any queries

john lynch wilson court grange SA

I deal with MELINDA and she represents me perfectly She is my reason for using First National being approachable and an outstanding communicator

Cathy Levan

Generally the service provided has been professional and timely and they have been responsive to any requests

Matt M - Newcastle

I have been with First National Palm Beach for over 15 years and have always had excellent service. Melinda Edhouse & Ashley Collins are continuing with that excellent service.

Megsie Davies

Very Happy with the service you girls provide, thank-you

Karyn SINCLAIR Burleigh

Very helpful ladies if I ever have any mor rentals I will be sure to use these girls and agency

Margaret Pickwell - Sunbury - Victoria.

I have been dealing with Sharen for many years and have managed to track her down when she she had moved on, luckily I had kept her mobile number! I have also been very happy with the service received from Kerrie and would happily recommend either of these ladies to anyone I knew who was interested in buying or renting in Merrimac.

Abby, Southport

Melinda and Ashley handle all the properties needs quickly and efficiently. With great communication and understanding.

Cheryl Mawson Lakes

I have always received prompt responses to my queries and feel that the communication is always polite and helpful.

Phil Hocken Brisbane.

Sharen Patterson has been managing my property on the Gold Coast for twenty years, I can not speak highly enough of her performance and the efforts that she puts in to her duties as a property manager. I have found Sharen to be efficient, comprehensive and diligent and nothing is ever to much trouble for her in assisting to maintain my property. Her inspections are very meticulous and feed back is outstanding. Kerrie Ivak has assisted in the management for the past few years and like Sharen, she to has been outstanding by way of giving excellent service and she too is thorough in her work ethics and her communication is excellent when problems may arise from time to time. Both are very professional and outstanding in their work performances, they are always amenable and are proficient as property managers and at all times always try to do the best for both myself and the tenants. If they are unavailable for phone calls they return calls in a very timely manner. As stated Sharen has been managing my property for 20 years and I can not speak highly enough of her tenacity, professionalism and natural sagacity to manage a property. I highly recommend Sharen Patterson, Kerrie Ivak and the company First National Palm Beach, The Pines & Burleigh to any person wanting to lease their property.

Greg Clarke Palm Beach

Sharen is polite and friendly, I trust Sharon's advice and will continue to have Sharon manage my rental property.

Mark Bower Sydney

We rarely need to communicate with Sharon or Kerrie but whatever the enquiry, they deal with it quickly & efficiently.

Dora Pittlik

Great Team....prompt and courteous.....nothing is ever a trouble.

Peter Trojczak...Port Melbourne, Vic

Both Melinda Edhouse & Ashley Collins work extremely hard, follow-up on any issues encountered being maintenance or other and always come back with answers fairly promptly when requested. We've developed a excellent working relationship over the years and have found them both to be trustworthy, honest & polite at all times. I can't falter them in any way whatsoever....Well done...Melinda & Ashley !!

Pat Walker Lismore NSW

Sharen and Kerrie are always available by email with very timely responses. Their understanding of a landlord's issues is excellent and they deal really well with all landlord enquiries and issues.

David & Natalie Hoffman, Table Top, NSW

Fantastic service - always helpful and informative. Both Melinda and Ashley were terrific on our recent inspection visit - very helpful.

Mel Lyne, Sydney

Sharen and Kerrie are very professional, polite and helpful. The manage properties with precision and you know your property is in good hands.

Alex & Denise Ortiz-Caruana, Palm Beach

Both Melinda and Ashley are professional and efficient, they always reply to emails or return phone calls promptly. Thank you Melinda and Ashley.

Helen Belas Brisbane

Sharen Patterson and Kerrie Ivak have managed our property for years and have always gone above and beyond the call of duty. We are truly appreciative for their professionalism and their assistance is invaluable.

Veronica Doyle Nimbin

Both Ashley and Melinda have always responded promptly and helpfully to our requests. They have both been attentive to our requests over the phone and in emails and have had our best interests in mind when managing our property.

Kristie, Port Hedland WA

I am so much happier since I have moved the management of my rental property to HFN Palm Beach. Melinda and Ashley are great, always quick to respond and keep me up to date, no need to chase information. The service I receive is 1000 times better then the company that previously looked after my property, I just wish I had changed over sooner.

Yvonne,Sydney

We mainly deal with Sharen Patterson but I am more than happy with Kerrie Ivak's contribution. She is up to date on any activities associated with the units. .Sharen is amazing. Nothing seems to be a problem for her. She answers any queries and clearly explains the answers to us. When we started working with first national the management we had received from the prior manager of the units was dreadful and a mess. Sharen and Kerrie sorted out these issues quickly and professionally.

Lisa Leslie Professional Gypsy

I work overseas and to know that my investment property is in safe capable hands is a weight off my mind. they take care of everything and I woudlrecommend them to anyone who needs a great property management team. Lisa Leslie. Professional Gypsy.

Roger Green,Palm Beach

Sharen Patterson and Kerrie Ivak are always ahead of any problems and very helpful,obliging and professional in their dealings with us and the tenant. I would not hesitate to recommend their services to anyone looking for effective property management.

Martin Stone, Austinmer NSW

I am very happy with the service I have been receiving.

Robert McCord, Bundaberg

Sharen and Kerrie are my eyes and ears now that we have moved so far from home. I would be lost without their professional and helpful advice. I know our property is in very safe hands and I can trust implicitly what I am being told is an accurate and faithful reflection of the issues facing our property. I wouldn't consider having anyone else look after us. They provide us with the security and peace of mind we need.

Peter Rutherford Melbourne

Good operators who know there customers and stay on top of issues.

Palm Beach,

Sharen and Kerrie have been awesome. Haven't needed to ask for anything. Thanks for making things easy!

Erin Ince, Palm Beach

I currently rent a property through Sharen & Kerrie as well, and have always been very impressed with their service as a tenant. So, when I purchased my last investment property, I sought them out so they could manage that one too!

J Golden

Great service. We have a number of properties which are in different area, managed by different agents. First National Palm Beach are the most approachable and accommodating agents that we deal with. Highly recommended.

H. McKean, North Queensland

Sharen and Kerrie have done an amazing job of managing my Burleigh Waters property. I have always been informed of any maintenance/tenant issues. I feel very comfortable knowing that my investment property is in Sharen and Kerrie's hands. I don't live on the Gold Coast and know that I can 100% trust that my property is well managed.

Karen, Mermaid Beach

Very professional and friendly. Made all aspects of renting my property out easy and stress free.

Matt Roberts - Port Macquarie. NSW

Theres nothing more to add, thankyou girls.

Lesley H. Victoria

As I live in Victoria and can't get up to visit my property very often, I rely on Sharon and Kerrie's experience and thoughts many times. They always reply to any questions I ask promptly and diligently and I certainly appreciate their efforts in doing their job so well.

David - Pymble

Sharon and Kerrie at First National Palm Beach are legends. Communication is great, statements always spot on and both are great either via phone or email. Easy to do business with.

Robin McKean Coolup

Take the worry out of property management.

Lesley Ann Mattison

Melinda and Ashley are like friends, looking after our property as if it was their own. They understand our feelings, which are very strong for our house, as we have owned it for many years, and it is old and sometimes troublesome. We feel they have our interests at heart, and are not unfairly biased towards the tenants demands, but have thoughtfulness as to our position of living overseas and us being rather aged! Although we have never met we know they are only an email away.

Bronwyn and Mark, Elanora

We are very happy with the service we receive and your choice of tenants. they are excellent tenants. thanks for your hard work and keep up the excellent service.

Grant Larven, QLD

Melinda Edhouse and Ashley Collins have been very professional in dealing with our tenant during several domestic and Body Corporate issues that the tenant had caused. This was done in a timely and assertive manner which had a positive outcome for the owner and residents. Melinda and Ashley work well as a team and have always been thorough, accurate and prompt in their communications re tenancy inspections and maintenance issues. Melinda and Ashley have efficiently handled all rental issues with a minimum of fuss and utmost professionalism which takes all the stress of the owner. I thoroughly recommend Melinda and Ashley to manage your investment property.

John, Sydney

Thank you very much to Melinda and all the team for managing our tenant problems it is greatly appreciated as I am an absentee landlord.

Peter, Caroline Springs

Both Ashley and Melinda provide very professional, prompt and efficient service. A pleasure to work with them.

Tod and Sue; Burleigh Heads

Sharen and Kerrie have helped manage our property for over 10 years and have been an absolute pleasure to partner with. Everything that we ask for is dealt with extremely efficiently and always willing to help whenever possible. Thanks so much

Yin Peng Lundberg

All requests and information regarding the maintenance of my property are well handled by Melinda and Ashley. They are always polite and attentive when communicating with me, I would be happy to recommended Melinda and Ashley to anyone.

Michael Lawlor Sydney NSW

Both ladies are excellent at their work.

Jacqueline Roche

Melinda and Ashley are always very friendly when I need to speak to them. Everything is always explained in detail and they get back to me ASAP. I would always recommend First National because of them

David Pittorino Sydney

Clear, concise and prompt

Nick Schulz Melbourne

Both Melinda and Ashley's service and performance exceeds our expectations. Fast, timely and informative when required. So thankful we have them on our side. Any maintenance issues, the two girls are on it straight away with quotes and recommendations of who to use. Its a testament to Melinda and Ashley that we also hear feedback from the Tenants about how happy they are with the property and speediness of getting issues addressed when they occur.

Lara Foster, Sydney

Thanks Sharen and Kerrie, My experience with leasing a property through you has been excellent.

Nicquel and Sam, Palm Beach

Both Sharen Patterson and Kerrie Ivak were extremely helpful and friendly throughout the process of finding the right tenant for our duplex in Palm Beach Avenue. They made the process easy and stress free and kept us in the loop the whole time. We would and have recommended First National Palm Beach to our friends and family.

Wendy Mckay, Molendinar

Both ladies were very prompt and professional in their conduct.

George Lorimer and Paola Vittadello Woollahra Sydney

we would highly recommend both Sharen Patterson & Kerrie Ivak to any property owners for their professional and caring attitude to owners,tenants and the property itself,they both have great knowledge and understanding of their industry,and always maintain to keep clients well informed,with an interested and friendly caring attitude to detail.giving you great satisfaction.thank you

Alex Ortiz-Caruana

I appreciate Melinda and Ashley's efficiency in replying to my emails, it maintains good communication with the property managers.

Pat Walker Lismore

Kerrie and Sharen are providing an excellent service in running our new rental. Many thanks to them and we look forward to a long and profitable association.

Chris and Helen Belas Coorparoo

Sharen Patterson and Kerrie Ivak have been managing our properties for years now and have always gone above and beyond the call of duty. They are always helpful, informative and try their utmost to achieve a great result by matching the appropriate tenants to our properties. We are not talking just the every day job descriptions but one of our properties was involved in a drive by shooting where the tenants were lucky to survive. They were so supportive and understanding of both the tenants and us and helped every step of the way while all the repairs were organised. We are truly thankful for all of their assistance.

Darren Malcolm

13 years of GREAT SERVICE... Thank you.

Maddie, Palm beach

Melinda goes out of her to ensure my property is looked after and has quality tenants. She acts quick to any issue and I have full trust that my property is well looked after!

Russell Hughes, Singapore.

Being offshore I needed clear and timely information, and for the process to be smooth / easy to understand - The service provided by Melinda Edhouse and Ashley Collins met these requirements, was very professional overall and retained a sense of personalized service. I have no hesitation in recommending FN Palm Beach and Melinda and Ashley tpo prospective buyers and landlords.

Ray and Stella Palm Beach

As absentee owners we have relied heavily on our daughter in Palm Beach and the girls - Sharon and Kerry. Our unit was well looked after. We felt that Sharon and Kerry took special care in finding suitable tenants. We were well informed at all times.

Corinna Pickett, Elanora

We have often thought how lucky we are to have such professional and efficient Property Managers, Sharen Patterson & Kerrie Ivak, managing our property. It has given us peace of mind knowing that they are looking after our home.

Alex and Denise Palm Baech Unit

Thank you for proving a good curteous service. Alex and Denise

Rob White, Elanora

I have been using First national and their services for several years (more than 10) and am just so pleased with the way in which they have conducted the management during this time. As well as being a proffessional team there are some standout members and not the least of these are Sharen and Kerrie. Time again their curtesy, proffessional approach and attention to detail have been of great personal assisstance in the management of my property.

Rod Seppelt Sandy Bay

My personal dealings with both Melinda Edhouse & Melinda Collins have always been very polite, friendly and easy. Any maintenance or other issues brought to their attention by our tenants, or that they have noticed themselves, have been communicated & actioned promptly. I have also appreciated their follow up notification when work has been completed. I have always been happy to deal with my managing agents at First National Palm Beach, but Melinda Edhouse and Ashley Collins have been particularly good to work with.

Martin Stone, Austinmer NSW

I am very happy with the service provided by Melinda Edhouse and Ashley Collins. Any issues that have arisen have been dealt with promptly and in a very professional manner.

Sid and Lesley Ann Mattison Scotland.

We, the Mattisons, after very bad previous experiences with other agents for many years, are so pleased to have you girls "on our side" instead of, as in the past, feeling our agents were working only for and with the tenants! So well done Melinda and Ashley. May you long remain with FNPB!

S & H O'Donnell Nowra

We really appriciate the effort that Melinda puts in and thank her for going above and beyond in her management of our property in Bergamont street Elanora. We have had dealing with Ashley recently with a maintenance issue and feel that she acted and delt with the issue is the same manner that Mel would have. We couldn't be happier at the moment with the way Mel has looked after us :-)

Roger and Hilary Green,Palm Beach 4221

Sharen Patterson and Kerrie Ivak have looked after our properties for many years and have kept us up to date with property maintenance requirements as needed and have managed our tenant changeover times very successfully. We would have no hesitation in recommending them to handle properties to anyone needing their assets to be carefully managed Yours faithfully,Roger and HilaryGreen,

W.E.Schranz Wetherill Park NSW

I would like to give my appreciation for Sharen Patterson and Kerrie Ivak for there professionel job they managed our units over the past years exelent. Regards W.E.Schranz

Brisbane

Sharen has been managing and looking after my property for over17 years if I did not have faith in her or believed her skills were below standard I would not have remained with her to manage the property. Nothing is ever to small, she cares for the property as if is her own. She has been outstanding during this whole period. I have no hesitation in recommending her.

john lynch Grange SA

thank you for the efficient manner in which you deal with our unit and me personally. I appreciate the polite and friendly conversations and am always well informed.

Tod Horton Palm Beach

Sharen and Kerrie have always been very accessible and work in a timely and professional manner. We have been with First National Palm Beach for 10+ years and never have had any problems and have had full occupancy the entire time. Thanks so much for taking the hassle out of managing our rental property. Tod and Sue Horton

Peter Eltham North Vic and Gold Coast properties

As per my comments on my other Gold Coast property. Sharen is a top operator

Peter Eltham North Vic and Gold Coast properties

Having had the pleasure of working with Sharen in relation to both my Gold Coast properties I can say that she does a top job managing my assets. She is professional, helpful and always available when I need to seek advice from her. Would highly recommend her to anyone who is in the property market looking for a property manager.

Mary Roderick, Currumbin Waters.

Sharen and Kerrie always keep us up to date with any problems or maintenance that needs to be taken care of. They are both polite and helpful and it's never too much trouble to go that extra mile. I often suggest to friends and my clients (I'm a Mortgage Broker) that Sharen and Kerrie are excellent Property Managers.

Ray Broughton, Birkdale, Auckland, New Zealand

We live in New Zealand, Sharen & Kerrie have been both superb. Same for the rest of the team at First National

Ray Broughton - Auckland New Zealand

I would strongly recommend Anna and her Associates as exceptionally professional consultants

Robert McCord Bundaberg

Trust is critical. Both Sharen and Kerrie display this in spades through their professional and friendly manner in all our dealing with them. As we now live so far from the Gold Coast, I am able to rest easy in the knowledge that I can rely on the advice Sharen offers over any given matter will be timely, cost effective and in our best interests. I know we have only been with first National for a few years now, however we have been very fortunate to have shared an association with Sharen Patterson for the better part of 10 years. In that time we got to know what truly great service was and she is the reason we sought to place our property with First National. It is always a pleasure to take a call from Sharen or Kerrie. No matter how prickly an issues seems or how busy they are, nothing is too much trouble for Sharen and Kerrie. They always have time for me, I feel like I am there only client. When you need to talk, they will always get back to me. Their no fuss, considered manner makes them so approachable, they always know just what to do. Keep up the good work. Thanks again

Jenny Ripley, Palm Beach

Sharen and Kerrie were very professional and knowledgable during the process of finding tenants for our property at Palm Beach. We were always kept well informed of progress and prospective tenants and they were always accessible. I would not hesitate to recommend Sharen and Kerrie

Jenny Ripley, Palm Beach

Anna Deam was very professional and helpful in finding tenants for our property. She was always accessible and constantly kept us informed throughout the process of finding suitable tenants. It was very clear that she had our best interests as a focus and I would not hesitate to recommend her

Richard, Victoria

Sharen Patterson & Kerrie Ivak have managed my investment property for 3 years. I live interstate, so its important I can trust that the property is in good hands. All maintenance issues are sorted with minimal fuss, and my tenants have always been reliable. I recommend their services to anyone who wants their investment properties managed hassle free.

Jane Burleigh Heads

I met Sharen Patterson when I first rented my unit many years ago. I chose her out of many Real Estate Agents, as upon our meeting, I found her to be honest, straight forward, and possessing an extremely professional manner. Sharen has a pleasant nature, listens to what I require, follows through to exact, and has never brushed over any questions or queries. Her competence speaks for itself, and whenever any situation has arisen with my property, Sharen has dealt with it. At times in my absence where problems such as maintenance have arisen, Sharen has looked after the issue/s for me, which has alleviated all stress. Sharen has always returned my calls/emails or messages promptly, even if she was not at work, in the evenings and/or on holidays. When Sharen left the Agency she was previously employed at, I also followed her, as I believe that Sharen is the best Property Manager I have ever encountered, to look after my investment. To date, my unit is in excellent condition, and this in my opinion, is due to Sharen's care of it, her work ethic and pride in her work. I have no hesitation in recommending Sharen Patterson to anyone who is wanting to lease their property, in fact if any person wishes for their property to be well looked after by a reliable and honest Property Manager, there is no doubt in my mind, that Sharen Patterson should be the one they engage.

Peter and Karen Binnie. Yamanto

Keep up the good work.

Christene Harding 4223

Very happy with all my dealings with the girls, always prompt, helpful and friendly

Jacqui Grimshaw 0437433432

I will get to this later

Peter Roennfeldt - Caroline Springs (properties at Burleigh)

I have found Rebecca Mannix & Stef Hickman very professional - maintaining good relationships with tenants, managing all maintenance issues well, and regularly communicating.

Corinna Pickett Elanora

Kerrie Ivak and Sharen Patterson have managed our property in a very professional manner. They have always been on top of any maintenance issues and problems that may arise. Just knowing they are looking after our property has given us peace of mind. We would not hesitate in recommending Kerrie and Sharen to manage your property.

S Rosewarne Tallebudgera Valley

Always available to any questions or problems my problems were solved without conflict because they handled the situations I have been more than happy

Jana Lions Mt Isa

I'd like to provide a personal thank you to both Sharen and Kerrie for your excellent service and high standard in the management of my property. In particular, I appreciate your friendly but professional phone manner and objective advice. It feels good to be able to trust and feel confident that this level of service will continue. Thank you.

Andy Pittlik; Ashmore

I'm delighted to be able to recommend both Sharen Patterson and Kerrie Ivak who are doing an outstanding job managing by Mum's property on the Gold Coast. Highly professional with a balanced and sensible approach, they have gone out of their way to be helpful not only to me but also to tenants so as to ensure a harmonious and productive relationship. Having experienced agents from both sides, these girls are gems.

Susan Robertson, Merrimac

My property has been managed by Kerrie and Sharen for a few years now. Sharen for many more years before that whilst she was with a different Real estate agency. I followed Sharen to Palm Beach First National (she was SO good I couldn't lose her!) where she teamed up with Kerrie. I have been able to confidently leave management of my investment to these two without any cause for concern. I've even been overseas at times and un-contactable and they have continued to work professionally and ethically on my behalf. I have always had any concerns and queries attended to promptly and courteously. The level of service they provide is without peer, and I've dealt with quite a few property managers over the years, both as owner and as tenant. I cannot recommend them highly enough and can only say that if you find great property managers....hold on to them! Sharen and Kerrie are marvellous.

Dawn Cranston-Roberts, Scarborough, Western Australia

The girls are doing a fabulous job of dealing with my sometimes fickle tenant and by the time they bring me into any situation the issue has been resolved!!! As I am on the other side of Australia I have to rely on the girls to sort things out for me. I appreciate the fact that they have sourced good handymen who deal with all repairs which arise, promptly and charge at a reasonable rate. I also appreciate that I feel that Sharen and Kerrie are always looking out for my best interests which has lead to the trust I have in them. Keep up the great work girls!!!!!

W.E.Schranz 46 Hassall Street Wetherill Park NSW

Thank you Sharen and Kerrie for the good work keep it up. Since we are in Sydney and need somtimes fast maintanance on our property good servise is paramount, Sharen and Kerrie are handling those situation very efficiant and provessional. W.E.Schranz

Phillip Hocken, Wights Mountain Qld.

I am very pleased to say that Sharen Patterson and Kerrie Ivak are very professional, proficient and very specialized in their work field as property managers; they are very helpful with any inquiry and both Sharen and Kerrie have always returned calls in a very timely fashion if they are not available at the time. They are extremely committed and devoted to their work. Sharen Patterson has been managing my property on the Gold Coast for over 15 years and I cannot speak highly enough of her passion, commitment and enthusiasm during that period. At times I feel embarrassed with regards to her energies, dedication and the efforts that she puts into her work as nothing is ever too much trouble. I do not have any hesitation or reluctance in recommending her to manage your property, as you will always know that your property is being well looked after, regularly inspected and properly maintained. Phillip Hocken

Darren

Keep up the great work :)

Hilary Green Palm Beach

I have always found 1st National Palm Beach to be excellent managers of my property, including when and especially when we have had "bad tenants". I have been dealing with FNPB for at least 25 years. Sharen Patterson and Kerrie Ivak are very professional, reliable and friendly in their approach re my rental property. I would recommend Sharen and Kerrie to any property owners for complete peace of mind.

Kerry Hartshorn, Palm Beach.

Sharen Patterson & Kerrie Ivak of First National Real Estate are property managers of our duplex in Palm Beach. I could not be happier with their attention to detail with phoographs and written reporting as to the upkeep of the property. They are quick to answer any concerns or questions both from ourselves and our tenants. I would highly recommend their services to any prospective landlord.

David & Natalie Hoffman, Table Top, NSW.

Both Rebecca & Stef are excellent, providing a very professional and personal service. It's a pleasure doing business with them. Both Natalie & myself look forward to many more years service from the gang at FNPB.

John Hill Millicent 5280

All Property managers that i have dealt with have been helpfull.

John Mackie Palm Beach Qld.

Rebecca Mannix and Stef Hickman along with the rest of the staff and management at First National Palm Beach have been managing our property at Mitchell Ave Currumbin for approximately thirteen years, and have always acted professionally and helpfully with any problems that have arisen during that period. I have always found that any problems, either maintenance issues or tennants problems have been attended to quickly and satisfactorily. I wouldn't hesitate to recommend them to anyone looking for a property manager for their rental property. Yours sincerely John Mackie

K Sabanathan Strathfiled

I am getting more than what I expect from you all. Excellent timely service is being provided.

don lawson carrara

rebecca and stef provide great service, and are a credit to their employer. i know i'm only one of many clients, but they certainly provide a personal touch, in all their communications. they're polite, friendly, understanding, and it's a pleasure dealing with them

Matt Monaghan Eleebana NSW

I highly recommend Rebecca Mannix and Stef Hickman for their professional approach to managing rental properties. I have had excellent support when issues have arisen with my property. All tenants have been of a high standard which comes down to good selection on Rebecca and Stefs part.

Paul Lannen Highland Park

SENCE I HAVE HAD SHARN AND KERRIE LOOKING AFTER MY RENTEL UNIT I HAVE NEVER HAD A PROB THEY ARE ALWAYS ON THE BALL I WOULD RECOMMEND THEM TO ANY ONE ,I FEEL AT EASE WHEN TALKING TO EATER OF THE GIRLS ABOUT ANY THING REF MY UNIT, THEY ALWAYS PICK THE RIGHT PEOPLE ,THAT MEET THE STANDARD THAT IS REQUIDERD FOR THAT BLOCK OF UNITES WHER MY UNIT IS AS LONG AS I HAVE THE UNIT IT WILL ALWAYS WITH FIRST NATIONALTHEY HAVE A FIRST CLASS TEAM IN SHAREN AND KERRRIE

Robert Craig, Tallebudgera

As a first time landlord I have found my Property Managers, Rebecca Mannix and Stef Hickman to be very professional in their job and have always been approachable, polite and willing to assist with any queries or questions. Their routine inspections and follow up reports are thorough and give you valuable information regarding your property. Any maintenance requests from the tenants have been sent immediately which has enabled me to maintain the property to a high standard. Thank you both for your continued efforts with my rental property.