A couple of words about me...

Mel is a natural when it comes to property management, client relations and customer service. She is inviting, personable and excels in the art of listening and communicating.

Her winning smile and great sense of humor never fade. Yet, behind these is a solid determination and skillful management ability.

Fuelled by a passion for people she believes in investing the time to educate her clients so that they will be comfortable with the entire property management process. She is respected for her unparalleled integrity and discretion. Her genuine desire to help clients and strong concern for their best interests inspire her to give her all to her work.

When searching for her own home’s to buy, Mel remembers how picky she was, and how much time she spent narrowing the choices down to the one home she knew was right at the time. It is with this personal understanding and same dedication that she works with landlords and tenants alike.

With Business Management under her belt, 19 years experience in operations, account management and administration, plus 8 years real estate experience she uses her extensive ability to “think outside the box” to craft the perfect solution to each client’s unique needs.

She grew up mostly in Sydney, spent a few of her younger years on the Gold Coast and has recently relocated from Port Macquarie after 6 years and returned to Queensland’s beautiful Gold Coast! She believes every neighborhood is an exciting adventure to be enjoyed!

Fast Facts About Me

  • Which city where you born? Sydney Australia
  • What’s your favourite restaurant on the Gold Coast? Barefoot Barista in Palm Beach of course, their coffee is what makes me a good Property Manager and the staff are always lovely!
  • Where was your last trip? My last big trip was to the USA, I ventured around LA, across to New York and over to San Francisco! I absolutely loved it!
  • What do you enjoy doing on your days off? On my days off I love to walk, especially around the beautiful Gold Coast beaches, or ride my trendy vintage bike with my 19 year old daughter.
  • What’s the best part of your job? Making people happy
  • Which movie made you cry? The Notebook, Me Before You, My Girl, PS I Love You, My Sister’s Keeper, The Pursuit of Happiness, Marley and Me, Beaches, Schindler's List, Boy in the Stripe Pyjamas, The Impossible
  • If you could win a ticket to see your favourite band/artist, what would this be? A few of them are already in Heaven, Whitney Houston, Michael Jackson, Prince, Aretha Franklin, Stevie Wonder, Patti LaBelle, Luther Vandross and I've already seen Celine Dion in concert though - WOW!
  • Which part of the Gold Coast do you love best? Palm Beach of course, that’s where I bought my house!
  • Name 5 people (friends/family members/celebrities/etc) you’d invite to a dinner party? My mum, my daughter, my brother, all of my friends & a number of celebrities, I can’t possibly choose just one!
  • Tell us something unique/special about you? That’s a hard question…. I can talk under water! Haha!

My Local Expertise

#1 Property Management on the Gold Coast

First National property managers are the #1 choice of landlords on the Gold Coast.

Managing over $2.5 Billion in Property, our experience team will take care of your investments like they're our own.

And when you rent with First National Palm Beach, you can make sure you are getting the best marketing technology can provide. We have developed and nurtured a tenant database that holds more than 11,000 southern Gold Coast renters all of whom receive our weekly vacancy list list. We are also able to target particular groups of subscribers for matching properties as they become vacant.

As a result, our vacancy rate consistently outperforms industry standards.

Contact us today at leasing@palmbeachfn.com.au to book an obligation free rental appraisal.

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My Testimonials

Real Satisfied

Nadine - Palm Beach

This is my first experience renting a property. Dorothy Hamilton and Mellissa Stanwell have been very understanding and instrumental in assisting with the process and my own personal situation and I thank them for making it less daunting.

Real Satisfied

Lilly Lee, Casuarina

Melissa Stanwell is highly professional and in the process of renting out our property, I believed that she had our best interests at heart in making recommendations that would help us rent out our property to the right tenants.

Real Satisfied

Barbara Johnson. Elanora

Melissa is very caring and thoughtful person and I TRUST her opinion on all aspects of finding a good tennant for my property. I certainly am grateful she is in charge of my account. Would recomend her to everybody who likes their property looked after properly.

Real Satisfied

Alex Ortiz-Caruana, Palm Beach, Gold Coast.

Melissa ticks all the boxes of a job well done. Thanks Melissa!

Real Satisfied

Debbie Lynch, Parkinson

Due to a tenant not paying rent Melissa explained step by step the process what needed to happen to re rent the unit. She has been honest with me and professional and I cannot recommend Palm Beach FIrst National highly enough.

Real Satisfied

Wes Tarbuck

Very good service, and agency.

Real Satisfied

Harry Hv, Elanora

I overrode Mel's lowball estimate of the market rent, but once we agreed on a realistic figure Mel has worked hard to achieve it.

Real Satisfied

John Gold Coast

Mel is very attentive, friendly and professional in her approach

Real Satisfied

Peter Roennfeldt, Melbourne

We have found Melissa to be an outstanding manager of our properties. Really appreciate all she does.

Real Satisfied

Kimberley, Brisbane Queensland

Whilst I do not have a lot of ongoing interactions with Melissa and other staff, I consider this is a reflection of how well my unit and the relationship with the tenants is being managed by Melissa and other staff. However, when I do have a need to interact with Melissa and other office staff, I am always impressed with their friendliness, professionalism. timeliness and the quality of the outcome. I appreciate that Melissa does her best to accommodate my specific request to always be advised of, and invited to all inspections of the property.

Real Satisfied

Dave & Natalie Hoffman, Table Top NSW

Brilliant!

Real Satisfied

Peter Roennfeldt, Melbourne

Melissa is friendly and professional. Always helpful.

Real Satisfied

Graham & Trudi Vellacott

We have found Melissa Stanwell prompt, efficient and courtesy in all areas of our property management and would recommend her to anyone looking for a rental property manager.

Real Satisfied

Julie Heylen Palm Beach

I appreciate that my property is being looked after by good tennants that have been recommended and chosen by Mel and myself. Communication has been excellent in informing me of any information regarding my property. Also any maintenance issues have been promptly fixed. I am so far very happy with the service Mel and First National have provided. Keep up the good work.

Real Satisfied

Barbara Johnson.

These ladies are wonderful . Very professional I dont believe you can improve on perfection which both Melissa and Tailia have. They were both very helpful in every way and were a credit to their employer who must be very proud of them as the face of the company. They do a brilliant job and I am very happy to know them. They're made my experience with renting my property very easy. I believe they are the best in the business. Three cheers for First National.

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